Melbourne – Pan Software, leading provider of Enterprise Risk Intelligence software RiskWare, is thrilled to welcome a new member to the Pan family - Connor Sonnen, Head of Customer Success.
Connor brings experience in customer success, technology implementation and process design, most recently serving as a Customer Success Manager at Nintex, helping customers implement and embed Nintex products across the Asia Pacific region. Prior to this, she led a team implementing a process management tool across a government agency in New Zealand.
Connor joins Pan Software to lead the Customer Success team and drive a long term and scalable customer strategy. She will be a key member of the Management team, helping to foster a customer success framework and driving Pan's rapid growth and success in delivering innovative software solutions.
Of joining the team, Connor says, "I was nervous to start a new job during a lockdown and in a time that we are all transitioning into working from home and working from the office. Everyone has been so friendly and welcoming; dropping work to answer questions and help me out. Just indicates the culture and environment Pan has created and I can’t wait to be part of it."
We look forward to introducing Connor to our clients and couldn't be happier to have her on board in our mission to help make the world a little less risky.