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incident
INCIDENT MANAGEMENT

Streamline incident reporting and tracking from detection to resolution

Riskware’s incident management module empowers teams to respond swiftly and intelligently to any incident minimising impact and ensuring a coordinated, effective response.

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Quickly report and manage incidents with full visibility into trends, risks and compliance.

Enabling the future of incident management

Riskware’s incident management module empowers your organisation to respond faster, smarter and with greater control. From real-time detection to automated escalation and resolution, Riskware streamlines the entire incident lifecycle by reducing downtime, minimising risk and ensuring compliance. Whether you're managing client incidents, security breaches or compliance issues, our platform delivers the speed, visibility and accountability you need to protect your organisation.

Best practice incident templates

Riskware comes ready out of the box with a suite of best-in-class incident forms designed to handle a wide variety of incident types, including breach reporting, security incidents, complaints, conflicts of interest, cyber threats and much more.

Incident reporting

Simplify incident reporting with a centralised portal for every incident type, making it easy for users to report incidents. 

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Mobile incident reporting from any device

Incident management

Determine the causal and contributing factors of an incident utilising out of the box investigation methodologies or configure the system to meet your specific requirements.

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In-built ICAM and 5-Why investigation methodologies

Real-time alerting & notifications

Automatically notify the right teams instantly with customisable workflows when an incident is reported based on incident types.

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Link incidents to other Riskware data, such risks or compliance obligations

Anonymous reporting

Enable external users such as contractors, third parties or visitors to report incidents through a secure, publicly accessible portal without requiring login credentials.

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Manage incidents within the Riskware App

Incident Analysis

Analyse incident data via inbuilt analytics tools to help identify root causes and gain actionable insights that help prevent future recurrence.

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Track key incident metrics to benchmark performance
SOCRAITES

Our integrated artificial intelligence engine acts as your dedicated risk management co-pilot.

It automates time-consuming tasks, such as risk assessments, incident analysis, and control monitoring, freeing your team to focus on strategic initiatives.

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Configurable incident types. With Riskware’s no-code platform, you can easily create custom incident types to match your organisation’s unique requirements.

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Visualise your data. Innovative and unique tools within Riskware enables you to visualise incidents through dynamic, easy-to-understand graphical views.

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Centralised incident registers. Gain a complete view of all incidents across departments, teams or regions, enabling better monitoring and control..

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Secure & Role-Based Access. Control who can view or edit records with configurable permissions to maintain data integrity.

"We finally have seamless processes for receiving, managing and recording all aspects of minor to major events and significantly improved reporting to leadership groups and the board."

Ian Hird
The King's School

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Let's get started...

Get in touch to schedule a customised demo of the platform, tailored
to your specific needs

Let's get started...

Get in touch to schedule a customised demo of the platform, tailored
to your specific needs
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Learn more about incident management