This half day course covers the administration and workflow of injury claim management utilising RiskWare.
A hands-on approach is taken, and the exercises are designed to impart relevant skills and knowledge by having participants work through real-life examples and scenarios.
Who should attend this Course
Employees who will be managing claims and RTW plans. For example, Claims Coordinators, Return to Work and Rehab Professionals.
Prerequisites
Knowledge of workers compensation and return to work and rehabilitation management is desired but not essential.
Logging into the system
Understanding the home screen
Claims Configuration
Claim Details
Thresholds
EBA
Workflow / RTW
Groups & Roles
Claims Register
Entering a New Claim
Expenses - Medical, Compensation, Pay Runs
Case Documents
RTW Register
Entering a New RTW Plan
Control Library
Claims Dashboard
Standard Reports
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