Incident Management

When incidents occur it is important to understand why and prevent recurrence.

The Incident Management module will allow you to log, manage and track incidents through to resolution. The system can be customised to escalate the investigation process to different levels of management based on levels of severity and it also allows for management tracking and close-out of incident reports.

The Incident Management module will provide management with information on incident frequencies and severities. Such information is critical to determine which incidents need to be managed more effectively or to eliminate completely.

  • Incident Register
  • Identify, assess and manage organisational incidents
  • Email Management when critical incidents occur
  • Corrective Actions
  • Set accountability
  • Review the effectiveness of controls
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